Partner PMS outage

Incident Report for Katanox

Resolved

This incident has been resolved.
Posted Feb 05, 2025 - 14:05 CET

Monitoring

The partner systems are now back online. We are monitoring the results before fully resolving
Posted Feb 05, 2025 - 13:46 CET

Update

We confirmed with our PMS partners that the issue lies with their payment provider, so we are still monitoring the situation. We took steps to not allow bookings to be submitted to avoid failures, until this issue is resolved
Posted Feb 05, 2025 - 10:50 CET

Investigating

We are receiving an elevated amount of connection issues with 3rd party PMS systems, which affect booking creation
Posted Feb 05, 2025 - 09:46 CET
This incident affected: Buyer API.